This depends on the setting height, prong setting, and the size of the main stone. During the design phase, we will assess: - Whether you frequently use a keyboard/work out/care routine, etc.; - Whether you choose a more understated bezel setting/a more stable structure, or adjust the prong setting and height; - We will provide advice on whether it looks larger or is suitable for everyday wear.

We prefer to provide "clear services" rather than excessive discounts: - Membership is tiered by "milestones" (e.g., Aurelia Circle / Vow Member / Archive Member / Atelier Privé). - Points can be used for: engraving upgrades, discounts on some shipping/courier fees, annual maintenance services, etc. (Please see the membership page for specific values ​​and caps).

You can contact us via: in-app online customer service/Email/WhatsApp/social media private message.

Customization has a production cycle; it depends on the main stone matching, structural complexity, and confirmation speed.

The process is as clear as possible:

1. Scene and budget (proposal/wedding ring/friendship/self-purchase)
2. Main stone selection (diamond/colored gemstone)
3. Metal and structure selection (14K/18K, setting)
4. Design scheme and quotation (1-3 levels for comparison)
5. 3D rendering confirmation (rules: includes free revisions and additional rules)
6. Production and quality inspection → Shipping You only need: a rough budget, preferred style, and target date

Online preferred: Order from the official website/Online customization (with remote consultant)

If you have a specific date, we will provide a "Delivery Time Confirmation Card" before you place your order, clearly outlining key milestones to ensure you are aware of the timeline.

Yes, that is possible. Please get in touch with us to acquire the details you need in order to proceed with a wire transfer payment.

Yes. You can choose to pay using ShopPay or Klarna at checkout. Please be aware, some of these payment plan companies are only available to customers living in the US and Canada. We also offer short term, in-house payment plans. You can choose to split your cost into up to three payments. Once 50% of the cost has been covered, your jewelry will go into production. Once the piece has been fully paid for, it will be shipped to you. To inquire about in-house payment splitting, please contact us.

Yes, absolutely. If you would like to change your method of payment, please contact customer support. We will switch your method of payment within 1-2 business days.

Yes. After placing your order, you can submit invoice/receipt information according to the instructions. Invoice formats and tax requirements vary by country/region; please refer to local regulations.

Our packaging follows the principle of "external restraint, internal evidence" (concept: Golden Proof, Quiet Romance): - External white space and structural lines avoid excessive wedding-like elements; - The interior uses matte gold and gemstone accents to present "golden vitality"; - Professionalism is transformed into a verifiable experience through certificate holders/care cards/serial numbers and verification entry points.

Custom orders have a production cycle; the specific timeframe depends on the matching of the main stone, the complexity of the structure, and the speed of confirmation.

If you have a specific date, we will provide a "Delivery Time Confirmation Card" before you place your order, clearly outlining the key milestones to ensure you are aware of the timeline.

Shipping costs depend on the delivery area, shipping method, and whether insurance is included. We will clearly display this on the checkout page.

Delivery area and carriers are subject to change depending on the market and region. You will see the available delivery areas and logistics options when placing your order.

We provide a warranty commitment for the structure and inlay craftsmanship (the period and scope are subject to the policy page), clearly defining what is not covered by warranty due to human error or daily wear and tear, and also offering a paid refurbishment option.

After-sales service is not just a slogan; we break it down into actionable services: - Size adjustment (feasibility assessment and transparent costs); - Cleaning and maintenance suggestions and appointment booking; - Repair/refurbishment pathways (including assessment, timeline, and cost explanation); - Dispute resolution with a 72-hour closed-loop process (handle the issue first, then explain)

Yes. We recommend using a ring ruler/measuring guide first to improve accuracy. If adjustments are still needed after receiving the ring, resizing service is available according to our after-sales policy.

The specific resizing range and cost will depend on the ring setting structure, whether it's fully diamond-encrusted, and the metal thickness. We will inform you of the feasibility and risks before you place your order.

We differentiate between "standard/in-stock" and "custom/engraved" products: - Standard/in-stock: Returns and exchanges are generally supported within a certain period after receipt (must be unworn, undamaged, and in its original packaging; the period and details are subject to the policy page). - Custom/engraved/altered: Returns without reason are generally not supported (as these are custom-made for you), but we provide clear guidelines: - Size adjustment/resize modification; - Warranty and repair for workmanship quality issues; - A humane handling process for special cases (approved according to regulations). > Specific terms are subject to the "Return and Warranty Policy" on our official website and will be clearly stated before you place your order.

You're absolutely right. Wedding rings must be verifiable. We will clearly indicate the metal purity (14K/18K) and main stone information in the product details, and provide testing/grading documents and serial numbers as applicable.

Furthermore, we will make the customization process traceable with confirmed milestones; you can also view the corresponding information through our verification portal after receiving it.

Yes. Besides diamonds, sapphires, emeralds, rubies, and other colored gemstones can all be used as "stones of vows." The advantages of colored gemstones are: - They are more unique and easily recognizable; - They are easier to carry "symbols" (but we will not exaggerate with metaphysics, only provide aesthetic and cultural explanations); - They are suitable for people who do not want to be bound by traditional proposal narratives.

Natural gemstones have natural inclusions and color variations, which are precisely evidence of their "naturalness."

We will try our best to turn "uncertainty" into "understandability" during communication: - Explain the color, clarity/inclusion characteristics, and visibility during the design phase; - Confirm at key points (matching the main stone information with the design).

You don't need to be an expert. We'll first ask you what you value most: fire/size/clarity/budget certainty, and then provide 1-3 feasible options.

You only need to answer two questions:

1. Do you want it to look brighter or larger?
2. Do you want to prioritize spending your budget on the center stone or the setting?

• 18K gold: Higher gold content, more lustrous gold color, stronger high-end jewelry feel; relatively softer, suitable for those who value texture and collectability.
• 14K gold: Generally harder, more resistant to everyday bumps, better value for money; suitable for those who wear frequently and are more budget-conscious.

Recommendation: If you have a lot of hand activity and want to "wear it every day with peace of mind," 14K is suitable; if you prefer a richer gold color and a more luxurious feel, choose 18K.

This depends on the setting height, prong setting, and the size of the main stone. During the design phase, we will assess: - Whether you frequently use a keyboard/workout/care routine, etc.; - Whether you choose a more understated bezel setting/a more stable structure, or adjust the prong shape and height; - Providing advice on the trade-off between "looking bigger vs. everyday wear."

We prioritize perfecting the "unseen but crucial to the user experience": - Setting structure: Balancing the effect of enlargement, security, and daily maintenance; - Ring band proportions: Ensuring comfortable wear and durability over long-term use; - Edge and skin-friendly treatment: Reducing scratches and snagging on clothing; - Quality control points: Checking the setting security and overall appearance.

Yes. We recommend using a ring ruler/measuring guide first to improve accuracy. If adjustments are still needed after receiving the ring, resizing service is available according to our after-sales policy.

• The specific resizing range and cost will depend on the ring setting structure, whether it's fully diamond-encrusted, and the metal thickness. We will inform you of the feasibility and risks before placing your order.

Precious metals and gemstones do not have a traditional "shelf life," but proper wearing and maintenance can prolong their condition: - Avoid contact with strong acids and alkalis, perfumes, and chlorine-based cleaners; - It is recommended to remove the ring during exercise, lifting heavy objects, or showering/swimming; - Store it separately to avoid friction with other jewelry; - Regularly check the setting (especially prong settings), and annual cleaning and inspection are recommended.

We use a three-tiered standard to reduce uncertainty:

1. Transparent material and main stone information (purity/type/specifications as marked on the piece);
2. Confirmation of key details (design/3D/engraving/production);
3. Pre-delivery quality inspection (appearance, setting security, information verification). If the piece includes corresponding testing/grading documents, we will provide them with the item and you can check them through the after-sales verification portal.

• Materials First: Prioritizing the use of sustainable certified paper and ink.
• Structural Sustainability: Designing a removable, multi-purpose inner tray to reduce waste.
• Transparent Communication: Accurately labeling materials and providing recycling guidelines to build trust.
• User Experience Integration: Environmental protection does not sacrifice quality, maintaining the aesthetic of "restrained romance."

Concept Name: "Golden Proof, Quiet Romance" - External Restraint: The outer box uses ivory white space and structural lines to establish a "new luxury" texture, avoiding large areas of bright gold. - Internal Sparkle: Upon opening, matte gold and gemstone accents present "golden vitality." - Professional Verifiability: "Transparent Certificates | Visible Processes | After-Sales Commitment" are embodied in tangible items: certificate holder, craftsmanship card, care card, serial number, and traceability system.

Visual Emotion: Unlike wedding gift boxes that are "overly ceremonial," this is a "milestone that can be worn every day."